Unpaid/Late Payments Guidance and Practical Steps

If you have overdue invoices (terms exceeding more than 30 days) from your clients or other businesses be aware of your options earlier in the process before your debtor’s credit quality deteriorates even further or before your debtor start disputing your claim by attempting to raise counterclaims.

This will naturally increase your level of anxiety, may affect your relationship with a defaulted debtor or other of your businesses or suppliers in your supply and distribution chain.

Understanding your options will help to prevent further deterioration of business and contractual relationship, will give you peace of mind and help you to communicate with your debtors in the most pragmatic, commercial and amicable manner within an agreed legal and contractual framework.

We can guide you to make the right choices to ensure that you have the best chance of recovering the debt, interest, damages, assist with refunds or payments of costs and expenses that you are owed, without appearing unethical, unprofessional or uncommercial.

Assumptions this service is based upon:

  • This service is offered on the basis that your unpaid invoice was raised for the supply of legitimate goods or services under the business terms and conditions or other contracts (whether written or verbal) in effect at the time of delivery, supply, distribution or provisions of your services.
  • If the issues are more complex (e.g. in addition to terms and conditions, you have other related contracts or counterclaims) or relate to more than one debtor, we will need to review instructions and the price.

Who this service is for

If you have overdue invoices (terms exceeding more than 30 days) from your clients you may require guidance on next steps.
Key benefits

  • Connect with an experienced lawyer quickly and simply
  • Get a qualified opinion on your issue/s
  • Upfront and transparent pricing

What happens after purchase?

Your lawyer will onboard you (KYC, conflicts checks, and client care letter - if applicable)
You send supporting material to the lawyer ahead of the meeting
Consultation takes place
Lawyer sends an email to summarize high level points from the conversation and quotes for any further work required
Leave a review and testimonial of your experience for future customers

FAQ’s

What the service will cover
  • Assessment of terms and conditions and any related contracts and invoices (as applicable) to ensure that you have a valid claim for outstanding debts up to £25,000.
  • Practical guide and discussions of all available options within your contractual terms.
  • Practical steps, a plan of action for recovery of the debt.
  • Direct communication with your debtors – no more than five (5) communication with a goal to recover the debt – up to pre-action protocol.
What the service excludes
  • Work on unrelated counterclaims.
  • No dispute or litigation of claims.
What you need to provide
  • A copy of your existing documentation such terms of business, contracts and invoices.
  • A good understanding of what you want to achieve as a business in terms of your ideal outcome i.e. you may wish to exclude a certain customer.
  • The first step after the purchase will be to provide verification of your identity and supply the following documentation so your adviser can carry out their ‘Know Your Customer’ (KYC) and ‘Anti-Money Laundering’ (AML) checks. Please have the following at hand but note that this may not be a complete list:
    • Company name, VAT number (if applicable), registration number
    • Key contacts and associated contact details including email and mobile
    • The names and home addresses of all directors
    • Home utility bill (no more than 3 months old) and passport for every person who owns or controls more than 25% of the voting rights of your business
A man in a navy tie looking sternly at the camera
Parminder Bains
Aria Grace

0203 322 8205

Parminder is a financial services lawyer with over 28 years professional experience working on a bro...

£833.00 +VAT

Sold By: Parminder Bains

28 years experience across

Financial Services

Not sure what you’re looking for?

Let us match you with a legal advisor

Get matched

A man in a navy tie looking sternly at the camera
Parminder Bains
Aria Grace

0203 322 8205

Parminder is a financial services lawyer with over 28 years professional experience working on a bro...

£833.00 +VAT

Sold By: Parminder Bains

28 years experience across

Financial Services

Not sure what you’re looking for?  Let us match you with a legal advisor