How to write terms and conditions

by | Dec 27, 2021

Certain matters should be addressed in every contract, including:

  • The definition of the contract
  • Business procedures
  • Protection of the business’s rights
  • To limit liability

When providing terms and conditions on a website, give them their own page, in large, clear type that anyone can read. Not only does this promote transparency, but it also provides a single URL to link to from other materials referring to your business terms and practices, for example, in brochures, quotations, correspondence, order confirmations, and delivery notes.

Elements often included in terms and conditions agreements

  • Terms that outline specific purposes typically include:
  • Rights
  • Definitions of misuse
  • Duties
  • Obligations
  • Duration
  • Roles
  • Responsibilities
  • Service and product delivery
  • Returns and refunds
  • Descriptions of goods and services
  • Defective goods and services
  • Considerations
  • Contact information
  • Dispute management
  • Opt-out policy
  • Payment details and terms
  • Limitations

Legal aspects typically include:

  • Intellectual property rights
  • Privacy policy (often linked to a separate set of more specific terms)
  • Termination clauses
  • Governing law
  • Limitation of liability
  • Arbitration
  • Confidentiality
  • Indemnification
  • Severability
  • Definitions


The above is intended as guidance only and does not substitute legal advice. Please browse our existing Agreements and Contracts services or get in touch with LegalDrop via our contact page if you need assistance.

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